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Privacy Policy

This Privacy Policy is agreed between you and Football.com’s corporate entities (‘Football.com’, ‘We’, ‘Us’ or ‘Our’ as appropriate). Football.com will only process your personal data for the purposes for which it collected it, namely to provide you with an online betting service.

Football.com does not normally share your data with any other third parties; however, at times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

You have a right to access your data and request it to be changed or deleted at no cost to yourself. You also have a right to stop receiving marketing information. You may do this by just removing the tick mark in the My Account(Me) page when you login.

By submitting your information to us and using the Website you confirm your consent to the use of your personal information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy please do not use the Website or otherwise provide us with your personal information.

As part of our commitment to enhancing user experience, Football.com may utilize an AI-powered assistant to respond to general inquiries and support customer service.

Please be aware that the AI assistant is an automated tool. Its responses are generated based on data-driven patterns and machine learning, not human judgment. While we actively monitor and refine the AI system to improve its performance and accuracy, we do not guarantee the completeness, correctness, or relevance of its responses at all times.

All information provided by the AI assistant is for general informational purposes only and should not be regarded as professional advice, binding commitments, or definitive guidance. Users are advised not to rely solely on the AI assistant’s responses, particularly when making decisions related to transactions, account management, betting activities, or matters involving legal, financial, or personal implications.

To protect your privacy and ensure accurate handling of sensitive or personal data, users are encouraged to contact our human Customer Support team via official channels for case-specific issues or clarification.

Football.com shall not be held liable, to the maximum extent permitted by applicable law, for any direct, indirect, incidental, consequential, or special loss, damage, claim, or expense (including but not limited to service disruption, data errors, or financial loss) resulting from reliance on information provided by the AI assistant.

By choosing to interact with the AI assistant, you consent to this form of communication and acknowledge the limitations and risks associated with automated responses.