The Article Is a Draftkings Business Update Saying Customer Growth Was

Football’s pull still matters

The update says new-user growth arrived 75% faster than in the prior comparable quarter and ran 30% above internal planning. For football, that is the real takeaway.

The World Cup remains one of the few events that can drag casual viewers, existing fans and first-time bettors into the same funnel. DraftKings appears to have leaned into that moment:

  • Robbins said customer acquisition spending was lifted by 10%
  • The company rolled betting products into a single “super app,” as Robbins described it
  • Spanish-language functionality was expanded ahead of the tournament

That feels less like a short-term promotion and more like a recognition that football’s audience in North America is broader, younger and more multilingual than many operators once assumed.

Growth came with a bill

The update says DraftKings still posted a US$68 million loss in the quarter, compared with a US$158 million profit a year earlier, while revenue slipped to US$1.44 billion from US$1.51 billion.

Two pressures appear to have driven that swing:

  • Bettors reportedly enjoyed more favorable outcomes than expected
  • Customer acquisition costs rose as demand accelerated

That tension is familiar across betting: big events can swell the customer base, but they do not guarantee a clean quarter.

What the app strategy says

Alan Ellingson, the company’s finance chief, said activity tied to the World Cup was six times higher than the previous edition, according to the update. Post-tournament momentum also reportedly held up, including a sharp rise in active Spanish-language football bettors.

The next test is obvious. DraftKings plans more app changes in August before the NFL season starts in September. If football sparked the surge, the question now is whether the company can turn that audience burst into steadier, more profitable habits.